Nextiva
VerifiedAll-in-one business communication platform — VoIP, video, SMS, and customer experience tools.
Subscription
$30/mo
No free trial
SMBs (50–500)
Apr 2026
What is Nextiva?
Nextiva is a leading business communication platform combining VoIP calling, video conferencing, SMS, team messaging, and customer experience tools in one platform. It serves 100,000+ businesses and is particularly known for its call quality, US-based 24/7 support, and uptime reliability (99.999% SLA). Nextiva's CX tools include call analytics, IVR, call recording, and CRM integrations with Salesforce, HubSpot, and Zoho. Its mobile and desktop apps let teams communicate from anywhere.
Pricing
subscription
$30/month
Digital plan from $30/user/month billed annually.
Pricing may have changed. Always verify on the vendor's website.
Who is Nextiva best for?
Best for
Nextiva is designed for small to medium-sized businesses.
Popular in these industries:
Pros & Cons
Pros
- Excellent call quality and reliability
- 99.999% uptime SLA
- US-based 24/7 support
- Strong call analytics and reporting
- Good CRM integrations
Cons
- More expensive than budget VoIP providers
- Contract required for best pricing
- Advanced features on higher plans
- Setup can take time for larger teams
Frequently Asked Questions
- What is Nextiva used for?
- All-in-one business communication platform — VoIP, video, SMS, and customer experience tools.
- Who is Nextiva best for?
- Nextiva is primarily designed for small and medium-sized businesses.