Nextiva
VerifiedAll-in-one business communication platform — VoIP, video, SMS, and customer experience tools.
Subscription
$30/mo
No free trial
SMBs (50–500)
Apr 2026
What is Nextiva?
Nextiva is a leading business communication platform combining VoIP calling, video conferencing, SMS, team messaging, and customer experience tools in one platform. It serves 100,000+ businesses and is particularly known for its call quality, US-based 24/7 support, and uptime reliability (99.999% SLA). Nextiva's CX tools include call analytics, IVR, call recording, and CRM integrations with Salesforce, HubSpot, and Zoho. Its mobile and desktop apps let teams communicate from anywhere.
Key Features
Pricing
subscription
$30/month
Digital plan from $30/user/month billed annually.
Pricing may have changed. Always verify on the vendor's website.
Who is Nextiva best for?
Best for
Nextiva is designed for small to medium-sized businesses.
Popular in these industries:
Pros & Cons
Pros
- Excellent call quality and reliability
- 99.999% uptime SLA
- US-based 24/7 support
- Strong call analytics and reporting
- Good CRM integrations
Cons
- More expensive than budget VoIP providers
- Contract required for best pricing
- Advanced features on higher plans
- Setup can take time for larger teams
Nextiva Alternatives
GoTo Connect
Direct alternativeCloud phone system and video conferencing for small and mid-size businesses.
TextMagic
Direct alternativeBusiness SMS platform for sending text notifications and two-way SMS at scale.
Sonetel
Direct alternativeVirtual phone numbers and business communication tools for global small businesses.
RingCentral
Direct alternativeThe leading cloud business phone system with calling, messaging, and video in one unified platform.
Zoom
Direct alternativeThe world's most popular video conferencing platform for meetings, webinars, and team communication.
Frequently Asked Questions
- What is Nextiva used for?
- All-in-one business communication platform — VoIP, video, SMS, and customer experience tools.
- Who is Nextiva best for?
- Nextiva is primarily designed for small and medium-sized businesses.