Software Tools with CSAT Surveys
9 software tools include a CSAT Surveys. Compare them by pricing, ratings, and integrations — all in one place.
Collect customer satisfaction scores after support interactions.
Last updated April 2026
9 tools
Zendesk
The industry-standard customer service platform for ticketing, live chat, and omnichannel support.
SurveySparrow
Conversational survey and customer experience platform with higher completion rates.
Hiver
Helpdesk built inside Gmail — manage shared inboxes without leaving Google Workspace.
Freshdesk
Cloud-based helpdesk with ticketing, live chat, and AI automations for growing teams.
Help Scout
Simple, human customer support software for growing businesses — shared inbox, live chat, and knowledge base.
Hotjar
Heatmaps, session recordings, and feedback surveys that show how real users experience your website.
Sprout Social
Enterprise social media management platform with deep analytics, social listening, and CRM integration.
Intercom
The AI-first customer service platform combining chatbots, live chat, and helpdesk in one.
LiveChat
Live chat software for sales and customer support with AI bots, ticketing, and 200+ integrations.
Frequently Asked Questions
- What is CSAT Surveys?
- Collect customer satisfaction scores after support interactions.
- How many tools include CSAT Surveys?
- We currently list 9 tools with CSAT Surveys. This list is verified and updated regularly. New tools are added as we index them, and tools that remove the feature are removed from this page.
- Are there free tools with CSAT Surveys?
- Yes — some tools that include CSAT Surveys offer a free plan or open-source version. Use the "Free" filter on this page to see only free or freemium options. Note that CSAT Surveys may be locked to paid tiers in some tools; check the pricing section on each tool's detail page.
- Which types of software typically include CSAT Surveys?
- CSAT Surveys is most commonly found in Marketing Automation, Email Marketing, Web Hosting software. Some tools in adjacent categories also include it as a secondary feature. Browse the related categories section on this page to explore tools by product type.
- How do I choose the best tool with CSAT Surveys?
- Start with pricing — filter by Free, Freemium, or Subscription to match your budget. Then check the implementation: some tools offer CSAT Surveys natively, others only via third-party integrations like Zapier. Read the pros and cons on each tool's detail page, and use our comparison feature to put two options side-by-side before deciding.
About CSAT Surveys
CSAT Surveys is commonly found in Marketing Automation, Email Marketing, Web Hosting and 2 more tools. Use the sort and filter controls below to narrow by pricing model or team size.