Close CRM vs Freshsales2026
Close CRM
CRM
A CRM built for inside sales teams with calling, SMS, and email all in one inbox.
Freshsales
CRM
AI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams.
Our Verdict
Freshsales is the more affordable option with a free tier.
Choose Close CRM if…
teams at the startups and small teams stage and teams that need more power and don't mind paying for it
Choose Freshsales if…
teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Close CRM | Freshsales |
|---|---|---|
| Pricing | ||
| Pricing model | Subscription | Freemium |
| Starting price | $49/mo | $15/mo |
| Free tier | ||
| Free trial | 14 days | 21 days |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | startups and small teams | small to mid-sized businesses |
| Tracked features | 9 | 10 |
| Company | ||
| Founded | 2013 | 2016 |
| Verified listing | ||
Pricing
Close CRM
SubscriptionFreshsales
FreemiumClose CRM
$49/moFreshsales
$15/moClose CRM
Freshsales
Close CRM
14 daysFreshsales
21 daysRatings & Reviews
Close CRM
No reviews yetFreshsales
No reviews yetFeatures & Capabilities
Close CRM
startups and small teamsFreshsales
small to mid-sized businessesClose CRM
9Freshsales
10Company
Close CRM
2013Freshsales
2016Close CRM
Freshsales
Key Differences
Close CRM
Subscription
Freshsales
✓Freemium
Close CRM
$49/mo
Freshsales
✓$15/mo
Close CRM is best for…
Strengths
- Built-in calling and SMS
- Automatic activity logging
- Power Dialer for outbound
- Clean fast interface
Freshsales is best for…
Strengths
- Free plan with unlimited users
- Built-in phone email and chat
- Freddy AI lead scoring
- Integrates with full Freshworks suite
Pricing Comparison
Close CRM
From $49/mo
Startup plan from $49/month for 1 user billed annually.
Freshsales
From $15/mo
Free plan available. Growth from $15/user/month billed annually.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Close CRM
- Call Recording
- Power Dialer
- Business SMS
Both tools
- Contact Management
- Pipeline Management
- Email Sequences
- Deal Management
- VoIP Calling
- API Access
Only in Freshsales
- Lead Scoring
- Workflow Automation
- AI Writing
- Dashboard & Reporting
Alternatives & More Comparisons
Alternatives to Close CRM
Alternatives to Freshsales
Frequently Asked Questions
- What is the main difference between Close CRM and Freshsales?
- Freshsales is the more affordable option with a free tier. Choose Close CRM if you need it for teams at the startups and small teams stage and teams that need more power and don't mind paying for it. Choose Freshsales if you need it for teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost.
- Is Close CRM cheaper than Freshsales?
- Freshsales is cheaper at From $15/mo vs From $49/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Close CRM to Freshsales?
- Yes — most teams can migrate from Close CRM to Freshsales with a data export/import process. Check whether both tools support CSV or API data export before starting. Freshsales offers a free trial, so you can test it before cancelling Close CRM.
- Does Close CRM or Freshsales offer a free trial?
- Both Close CRM (14 days) and Freshsales (21 days) offer free trials. Try both before committing.
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