Freshsales
VerifiedAI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams.
Freemium
$15/mo
21-day trial
SMBs (50–500)
Apr 2026
What is Freshsales?
Freshsales is the CRM product from Freshworks, designed to give sales teams a clean, fast tool for managing contacts, deals, and conversations. It includes a built-in phone dialler, email sync, live chat, AI-powered lead scoring (Freddy AI), deal pipeline management, workflow automation, and detailed reporting. Freshsales integrates natively with Freshdesk (support), Freshmarketer (marketing automation), and other Freshworks products. Its free plan supports unlimited users with basic CRM functionality, making it a popular choice for startups and small teams.
Pricing
freemium
$15/month
Free plan available. Growth from $15/user/month billed annually.
Pricing may have changed. Always verify on the vendor's website.
Who is Freshsales best for?
Best for
Freshsales is designed for small to medium-sized businesses.
Popular in these industries:
Pros & Cons
Pros
- Free plan with unlimited users
- Built-in phone email and chat
- Freddy AI lead scoring
- Integrates with full Freshworks suite
- Clean intuitive interface
Cons
- Advanced features on expensive plans
- Less mature than HubSpot or Salesforce
- Reporting limited on entry plans
- Best value when using other Freshworks products
Frequently Asked Questions
- Is Freshsales free?
- Freshsales offers a free tier with limited features. Paid plans start at $15/month for more advanced functionality.
- Does Freshsales offer a free trial?
- Yes, Freshsales offers a 21-day free trial. No credit card required in most cases.
- What is Freshsales used for?
- AI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams.
- Who is Freshsales best for?
- Freshsales is primarily designed for small and medium-sized businesses.
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