Software Tools with Knowledge Base
5 software tools include a Knowledge Base. Compare them by pricing, ratings, and integrations — all in one place.
Build a self-service help centre with articles and FAQs.
Last updated April 2026
5 tools
HubSpot CRM
The all-in-one CRM platform for marketing, sales, and customer service teams of every size.
Zendesk
The industry-standard customer service platform for ticketing, live chat, and omnichannel support.
Freshdesk
Cloud-based helpdesk with ticketing, live chat, and AI automations for growing teams.
Intercom
The AI-first customer service platform combining chatbots, live chat, and helpdesk in one.
Help Scout
Simple, human customer support software for growing businesses — shared inbox, live chat, and knowledge base.
Frequently Asked Questions
- What is Knowledge Base?
- Build a self-service help centre with articles and FAQs.
- How many tools include Knowledge Base?
- We currently list 5 tools with Knowledge Base. This list is verified and updated regularly. New tools are added as we index them, and tools that remove the feature are removed from this page.
- Are there free tools with Knowledge Base?
- Yes — some tools that include Knowledge Base offer a free plan or open-source version. Use the "Free" filter on this page to see only free or freemium options. Note that Knowledge Base may be locked to paid tiers in some tools; check the pricing section on each tool's detail page.
- Which types of software typically include Knowledge Base?
- Knowledge Base is most commonly found in Marketing Automation, Email Marketing, Web Hosting software. Some tools in adjacent categories also include it as a secondary feature. Browse the related categories section on this page to explore tools by product type.
- How do I choose the best tool with Knowledge Base?
- Start with pricing — filter by Free, Freemium, or Subscription to match your budget. Then check the implementation: some tools offer Knowledge Base natively, others only via third-party integrations like Zapier. Read the pros and cons on each tool's detail page, and use our comparison feature to put two options side-by-side before deciding.
About Knowledge Base
Knowledge Base is commonly found in Marketing Automation, Email Marketing, Web Hosting and 2 more tools. Use the sort and filter controls below to narrow by pricing model or team size.