Hiver vs Mailchimp2026
Hiver
Customer Support
Helpdesk built inside Gmail — manage shared inboxes without leaving Google Workspace.
Mailchimp
Email Marketing
The world's most popular email marketing platform with automation, landing pages, and a website builder.
Our Verdict
Mailchimp is the more affordable option with a free tier.
Choose Hiver if…
teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it
Choose Mailchimp if…
teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Hiver | Mailchimp |
|---|---|---|
| Pricing | ||
| Pricing model | Subscription | Freemium |
| Starting price | $19/mo | $13/mo |
| Free tier | ||
| Free trial | 7 days | |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | small to mid-sized businesses |
| Tracked features | 7 | 11 |
| Company | ||
| Founded | 2011 | 2001 |
| Verified listing | ||
Pricing
Hiver
SubscriptionMailchimp
FreemiumHiver
$19/moMailchimp
$13/moHiver
Mailchimp
Hiver
7 daysMailchimp
Ratings & Reviews
Hiver
No reviews yetMailchimp
No reviews yetFeatures & Capabilities
Hiver
small to mid-sized businessesMailchimp
small to mid-sized businessesHiver
7Mailchimp
11Company
Hiver
2011Mailchimp
2001Hiver
Mailchimp
Key Differences
Hiver
Subscription
Mailchimp
✓Freemium
Hiver
$19/mo
Mailchimp
✓$13/mo
Hiver
7 days✓
Mailchimp
Not available
Hiver
7 tracked features
Mailchimp
✓11 tracked features
Hiver is best for…
Strengths
- Works entirely inside Gmail
- No new app to learn
- SLA tracking and automation
- Multi-channel support
Mailchimp is best for…
Strengths
- Very easy for beginners
- Generous free plan
- Huge template library
- Strong e-commerce integrations
Pricing Comparison
Hiver
From $19/mo
Lite plan from $19/user/month billed annually.
Mailchimp
From $13/mo
Free for up to 500 contacts. Essentials from $13/month.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Hiver
- Shared Inbox
- Live Chat
- SLA Management
- Omnichannel Support
- Workflow Automation
- CSAT Surveys
Both tools
- API Access
Only in Mailchimp
- Email Marketing
- Email Templates
- A/B Testing
- List Segmentation
- Landing Pages
- Marketing Automation
- Pop-ups & Forms
- Transactional Email
Frequently Asked Questions
- What is the main difference between Hiver and Mailchimp?
- Mailchimp is the more affordable option with a free tier. Choose Hiver if you need it for teams at the small to mid-sized businesses stage and teams that need more power and don't mind paying for it. Choose Mailchimp if you need it for teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost.
- Is Hiver cheaper than Mailchimp?
- Mailchimp is cheaper at From $13/mo vs From $19/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Hiver to Mailchimp?
- Yes — most teams can migrate from Hiver to Mailchimp with a data export/import process. Check whether both tools support CSV or API data export before starting. It's advisable to run both tools in parallel for a short period to verify your data migrated correctly.
- Does Hiver or Mailchimp offer a free trial?
- Hiver offers a free trial of 7 days. Mailchimp does not currently offer a free trial — check their pricing page for any trial promotions.