Freshsales vs Salesforce2026
Freshsales
CRM
AI-powered CRM by Freshworks with built-in phone, email, and chat for sales teams.
Salesforce
CRM
The world's #1 CRM platform — the enterprise standard for sales, service, and marketing automation.
Our Verdict
Freshsales has the pricing advantage with a free tier.
Choose Freshsales if…
teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost
Choose Salesforce if…
teams at the mid-market companies stage and teams that need more power and don't mind paying for it
Side-by-Side Comparison
Green highlight = advantage on that metric.
| Feature | Freshsales | Salesforce |
|---|---|---|
| Pricing | ||
| Pricing model | Freemium | Subscription |
| Starting price | $15/mo | $25/mo |
| Free tier | ||
| Free trial | 21 days | 30 days |
| Ratings & Reviews | ||
| User rating | No reviews yet | No reviews yet |
| Features & Capabilities | ||
| Best for | small to mid-sized businesses | mid-market companies |
| Tracked features | 10 | 14 |
| Company | ||
| Founded | 2016 | 1999 |
| Verified listing | ||
Pricing
Freshsales
FreemiumSalesforce
SubscriptionFreshsales
$15/moSalesforce
$25/moFreshsales
Salesforce
Freshsales
21 daysSalesforce
30 daysRatings & Reviews
Freshsales
No reviews yetSalesforce
No reviews yetFeatures & Capabilities
Freshsales
small to mid-sized businessesSalesforce
mid-market companiesFreshsales
10Salesforce
14Company
Freshsales
2016Salesforce
1999Freshsales
Salesforce
Key Differences
Freshsales
Freemium✓
Salesforce
Subscription
Freshsales
$15/mo✓
Salesforce
$25/mo
Freshsales
10 tracked features
Salesforce
✓14 tracked features
Freshsales is best for…
Strengths
- Free plan with unlimited users
- Built-in phone email and chat
- Freddy AI lead scoring
- Integrates with full Freshworks suite
Salesforce is best for…
Strengths
- World's most comprehensive CRM ecosystem
- 7,000+ AppExchange integrations
- Einstein AI across all products
- Scales to any company size
Pricing Comparison
Freshsales
From $15/mo
Free plan available. Growth from $15/user/month billed annually.
Salesforce
From $25/mo
Starter Suite from $25/user/month. Professional from $80/user/month. Billed annually.
Pricing information is verified periodically. Visit each vendor's pricing page for current rates and plan details.
Feature Comparison
Only in Freshsales
- VoIP Calling
Both tools
- Contact Management
- Pipeline Management
- Lead Scoring
- Email Sequences
- Workflow Automation
- Dashboard & Reporting
- API Access
- Deal Management
Only in Salesforce
- Sales Forecasting
- SSO / SAML
- Call Recording
- Zapier Integration
- Approval Workflows
Alternatives & More Comparisons
Alternatives to Freshsales
Alternatives to Salesforce
Frequently Asked Questions
- What is the main difference between Freshsales and Salesforce?
- Freshsales has the pricing advantage with a free tier. Choose Freshsales if you need it for teams at the small to mid-sized businesses stage and budget-conscious buyers who want to start for free or at lower cost. Choose Salesforce if you need it for teams at the mid-market companies stage and teams that need more power and don't mind paying for it.
- Is Freshsales cheaper than Salesforce?
- Freshsales is cheaper at From $15/mo vs From $25/mo. Note that pricing tiers vary — check each vendor's current pricing page for up-to-date details.
- Can I switch from Freshsales to Salesforce?
- Yes — most teams can migrate from Freshsales to Salesforce with a data export/import process. Check whether both tools support CSV or API data export before starting. Salesforce offers a free trial, so you can test it before cancelling Freshsales.
- Does Freshsales or Salesforce offer a free trial?
- Both Freshsales (21 days) and Salesforce (30 days) offer free trials. Try both before committing.
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